TextNow Reviews

2.0

/5.0

45 customer reviews

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30

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reviewers recommend

TextNow

TextNow, known for its free phone service and messaging, is rated 2.0 out of 5. The rating reflects how budget-conscious users and teens view their experience with TextNow. Reviews of TextNow are verified before publication.

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How would you rate TextNow?

45 Reviews on TextNow

by Ben161

Sep 12, 2022

Not reliable, there's are better alternatives like TalkU

I've been using textnow since 5 years now and I have a paid number, after 5 years they banned my account for no obvious reason and refusing to activate the account back nor refund me.
Not a reliable service at all, do not link your important stuff to this crap app

by Isobel535

Sep 06, 2022

Very Unreliable!!!!!

They constantly cancel my account BEFORE my payment is due. And my payment is through an iOS subscription, which has money on that card. They have no idea what they're doing and they're a HUGE pain to deal with!!!!!!

by Marion K.

Sep 01, 2022

Account was deactivated without reason

I had my textnow account for several years and even paid for the verification code service. My account apparently violated their terms of service even though I texted my friend and then couldn't text her any more. There seems to be no customer service number to reach and have been unsuccessful in resolving this. It's basically a scam because they take your money and you have no way to get it back or anything. I loved textnow until they did this. Can't count on them anymore.

by Steeves 735

Aug 29, 2022

Worst app created by the worst developers with the worst company ever.

Calls rarely come through. And if they do, you can't click on the call. It'll just come through and eventually turn into a missed call. This company is quite frankly the worst and I hope they go bankrupt.

by Ted788

Aug 25, 2022

TextNow has gone crazy.

TextNow has gone crazy.
They are confused on how to run their service properly.
I read their terms of service before setting up my account and never violated any of their rules. Very surprising to see my account got suspended !!! luckily, I have not paid the subscription before my account was taking down. But too bad to see how difficult or hard time they're going through to run their service properly.

by Savannah H.

Aug 24, 2022

DONT NOT JOIN THIS FAKE AS WEBSITE BECAUSE IT DOESNT WORK FOR $#*!

Dumb $#*! fkn APP ASKIING SM $#*! BUT IT DONT EVEN WORK LIKE PLZ DELETE THIS FAKE $#*! App $#*! and website thanks u fkn faggots you dumb little skanks uglies. I would put a zero if that was a option, maybe start making that a option xxxfag

by Dean L.

Aug 22, 2022

Proceed With Caution

Account terminated for an apparent violation of terms of use. No warning, no explanation, just out! Although this service was fantastic while in use the abrupt termination of an account without notice or explantation is concerning. Proceed with extreme caution if considering this service.

by Cathy Moreno

Aug 21, 2022

TextNow disappointment.

At first the service was wonderful. I felt that this company truly cared about bringing service free of charge. I truly needed this service. 2019 is when the service began faltering. It never was got better. Though I eventually had no reliable service I soon regretted that I had no way to cancel the premium service that I had upgraded to. Worse more, TextNow has been charging my registered bank card monthly ever since even though they have many Tech Help records which indicate I the has not been in operation for more than a year.

by Carlos Bradley

Aug 14, 2022

Steals money after subscription

I have an annual subscription from Textnow starts from Sept 2021 - Sept 2022.
But on Feb 2022, they unilaterally denied the service.
When I contacted their customer support person Jason, he refused to service and denied to refund the money. Pathetic.

by Thomas822

Aug 14, 2022

Steals money after subscription

I have an annual subscription from Textnow starts from Sept 2021 - Sept 2022.
But on Feb 2022, they unilaterally denied the service.
When I contacted their customer support person Jason, he refused to service and denied to refund the money. Pathetic.

TextNow Q&A

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Ask a TextNow question and get answers!

Q:

I have violated Terms of Service and Privacy Policy. How can I get my account back

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Q:

How do i bypass the Verify check if it's not showing up?

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Q:

Why does it say the website is unreachable when I try to log in to my textnow from my chromebook computer?

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Q:

I placed an order got nothing, the order did not show up in my account, so cannot message support Merchant, & fax numbers are bad. Help anyone please

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Q:

i have the textnow free app on my phone is there a daily limit on calls and texts made?

A:

No limits I have used this app dozens of times a day and for several hours on some days

by Hill151 - August 09, 2019

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